This will take you to the Windows Temp folder where the ASAP Utilities "asap-utilities-debug.txt" is stored: (or hold down the Windows key on your keyboard and press r)Īnd then enter "%TEMP%" (without the quotes) and pressing enter: You can quickly browse to this folder by choosing in Windows: Start > Run All the steps that are important during the startup will now be documented.īy default the debug log file is created in your Windows Temp folder. You can also download a debug.txt file here (right-click and then choose "save target/link as"). Method 2: If you can not start ASAP Utilities Step 1: Turn the "debugger" onĬreate a file named "debug.txt" in the folder where ASAP Utilities is installed.īy default this folder is "C:\Program Files\ASAP Utilities\" or "C:\Program Files (x86)\ASAP Utilities\". If the problem is related to certain workbooks only, then please send us an example workbook too which we can use to reproduce the problem. If it is the first time that you contact us about a certain problem, then please send a detailed description of the problem too. Copy the information from the debug file and paste it in an email to us (or send the file as attachment).Choose the tab "debug" and click on the button "Open debugger log file".In the Excel menu choose ASAP Utilities » ASAP Utilities Options » Settings, language and contact information.If you can run ASAP Utilies then you can open the debug log file from within ASAP Utilities. Now perform the steps where the problem appears. Then choose the tab "debug" and turn on the option "Create a debugger log file in Windows Temp folder": Step 2: Restart Excel In the Excel menu choose ASAP Utilities » ASAP Utilities Options » Settings, language and contact information. If you can start ASAP Utilities, then you can do it from within the program itself. Methode 1: If you can start ASAP Utilities Step 1: Turn the "debugger" on This writes down certain actions in a log file and it will most likely help us to find the cause of the problem and find or create a solution quicker. In certain situation we might ask you to turn on the "debug" mode in ASAP Utilities.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |